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Sanghvi Movers: How Switching to Apple Drove Operational Efficiency and Security, Scaling Its Digital Transformation

Headquartered in Pune, SANGHVI MOVERS LIMITED (SML) is India and Asia’s largest crane rental company and the fourth-largest globally, ranked by International Cranes. The company has a fleet of 400+ medium- to large-sized heavy-duty telescopic and crawler cranes and 130+ operational job sites in India. Business Challenges:
  • Software Compatibility: Limitations in running key applications seamlessly across platforms.
  • Data Transfer: Need for a smooth migration and integration of legacy data systems.
  • Compliance Monitoring: Lack of consistent checks to meet regulatory and internal standards.
  • Inventory Management: Decentralized and tedious manual tracking of IT assets.
  • Logistics Coordination: Delays due to fragmented IT infrastructure.
  • Device Management: Lack of a centralised visibility and control over deployed devices.
  • Network Infrastructure: Inefficiencies in connecting and securing devices.
  • Hardware & Software Support: Need for a unified support for diverse systems.
  • User Resistance: Reluctance in adapting to a new OS and ecosystem.
  • Windows to Mac Transition: Need for expert guidance for cross-platform user shift.
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Recent Case Studies

The Radius Approach

  • Mac & iPad POC: We conducted an in-depth proof of concept with relevant teams.
  • Cost Optimisation: An evaluation of the total cost of ownership to manage IT budgets was done.
  • macOS Workshops: Our team delivered hands-on learning for both users and IT staff.
  • Deployment Planning: A rollout readiness was ensured through MEU strategy.
  • Compliance Standards: We established robust protocols and frameworks.
  • Stakeholder Mapping: The team identified and involved key decision-makers early.

Facilitating Solutions

  • Apple Ecosystem POC: Our team of experts showcased the integration of MDM and Apple tools.
  • Ownership Cost Analysis: We delivered clarity on long-term investment benefits.
  • Jamf Connect: Enabled seamless identity and access management with ZTNA.
  • Jamf Protect: We ensured advanced macOS security with policy-based controls.
  • Employee Training: Radius conducted Apple macOS training for all employees for smooth adoption.
  • IT Helpdesk: Provided expert support with dedicated RE and MDM personnel.
  • User Migration: Facilitated full transition from Windows to Mac.
  • Apple Device Management: Centralised control via Apple Business Manager.
  • Post-Deployment Support: Delivered ongoing tech and strategic assistance.

Deployment & Usage

  • Migration Services: Our team managed data and system transition end-to-end.
  • Custom Onboarding: Our team of IT experts set up tailored processes for different teams.
  • AppleCare for Enterprise: We then ensured robust, enterprise-grade device coverage.
  • Deployment Execution: Delivered seamless rollout of Apple hardware.
  • Resident Engineer: Assigned onsite expert for continuous support.
  • End-User Training: Scheduled structured learning for better engagement.

Outcome Enabled

  • Ticket Size Reduction: Sanghavi Movers saw lower support requests with Mac than with Windows.
  • User Experience Boost: When switching to Apple, the teams experienced enhanced usability and satisfaction.
  • Centralised Inventory: We helped improve visibility with unified asset reporting.
  • Device Compliance: Ensured adherence to IT and data policies.
  • Operational Efficiency: Workflows were accelarated and downtime was minimised.
  • Apple Ecosystem Expansion: Broadened Apple usage across the organisation.